Return Policy
Last Updated: 1/31/2005
Goods sold here may be returned to Jungle Mungle LLC
for replacement or refund within thirty (30) days from the invoice date. After
thirty (30) days, any return (if possible) must be made directly to the
manufacturer or publisher. Non-defective items being returned for refund will be
subject to a ten percent (10%) restocking charge.
Once delivered, special order items may only be
returned for replacement if defective, and not for any refund. Prior to
delivery, special order items are subject to a twenty-five percent (25%) order
cancellation penalty. In cases where Jungle Mungle LLC is unable to cancel any
such special order with the applicable manufacturer(s), the Customer is NOT able
to cancel the special order once it is accepted by Jungle Mungle LLC.
Customer needs to make sure that the receipt includes
all ordered items. The receipt will be attached to the box. In case of
incomplete order or missing items from an order, Jungle Mungle LLC will ship the
missing item(s) at no additional shipping cost to the Customer.
All refunds for non-defective items exclude shipping
and handling charges. Defective items must be replaced with identical product.
In order to receive a refund, item(s) must be returned with shipping pre-paid
and clearly labeled with a Return Authorization
number issued by Jungle Mungle LLC. All items must be in "as-new"
resalable condition, in original packaging, and with all warranty cards,
manuals, and accessories. If returned items fail to meet these requirements, any
request for replacement or refund will be denied.
All returns must be sent via UPS, Federal Express, or
any other method in which the parcel is able to be traced. CUSTOMER IS
RESPONSIBLE FOR GOODS BEING RETURNED UNTIL JUNGLE MUNGLE LLC RECEIVES SUCH
GOODS. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING, HANDLING, AND INSURANCE
CHARGES. THIS RETURN POLICY IS NOT A WARRANTY.
JUNGLE MUNGLE LLC RESERVES THE RIGHT TO CHANGE OR
CANCEL THIS RETURN POLICY AT ANY TIME BEFORE ACCEPTING A CUSTOMER'S
ORDER.